At Arrived, our mission is to empower the world to build wealth through modern real estate investing. We aim to do that by opening the real estate market to those who might not otherwise have access. Achieving that mission requires more than just an incredible product and team. We prioritize integrity, sustainability, and humanity in everything that we do.
We are a mission- and values-driven team and believe deeply that ethical business practices for all our stakeholders and communities will lead to the best business outcomes for our clients, residents, communities, and employees. We also believe it is the right thing to do.
We recognize that Arrived has four main stakeholders: the clients who invest their capital, the residents who lease Arrived rental homse, the communities where Arrived rental properties are located, and the team of employees who serve our stakeholders. Below are our stated goals and commitments to each stakeholder.
Our Impact Goal
Our goal at Arrived is to help 1 million people access residential real estate investing for the first time.
We believe more people should have the opportunity to participate in the potential benefits of residential real estate investing.
Commitments to Our Clients
We take it very seriously that individuals have chosen to invest their hard-earned capital in Arrived property offerings. We are client-focused and dedicated to helping people pursue their long-term financial goals through residential real estate investing. We strive daily to ensure our actions create new value for all our clients. We believe that ethical business practices and good governance promote the long-term interests of our clients and their investments.
Responsible Stewards of Client Investments
At Arrived, we aim to help our clients build long-term wealth and realize their financial goals. Our property selection and management process is designed with our clients' long-term interests in mind. We aim to provide transparent information so clients can make more informed decisions about their financial future. We aim to provide transparent information so clients can make the right decisions for their financial future.
Commitment: Arrived will publish an annual investment report that shows aggregated and anonymized investment returns for our clients. See our 2025 Year in Review here.
Financial Education
We believe that financial health and success is rooted in proper financial education. We strive to create content that helps our clients make the most informed decisions about their financial future, whether or not they invest with Arrived.
Commitment: We commit to investing in content creation that helps provide free financial education to the general public. We aim to make our learning content freely available to as many people as possible.
Accuracy & Integrity of Company Reporting
Arrived offerings are qualified by the U.S. Securities and Exchange Commission ("SEC") under Regulation A. Qualification does not mean the SEC has approved or endorsed any offering. We publish financial reporting on our offerings with the SEC in semi-annual Form 1-SA filings and audited financial statements annually in Form 1-K filings (View Arrived SEC filings). Arrived property financials are prepared in compliance with generally accepted accounting principles for regulatory purposes. Arrived holds its team accountable for the accuracy and integrity of information.
Commitment: We commit to publishing audited property financials in time to meet all SEC requirements.
Supporting First-Time Homebuyers
We believe investing and homeownership can work together. For Arrived investors who are ready to buy their first home, we offer a Down Payment Assistance program designed to help with that transition.
Commitment: Through our Down Payment Assistance program, eligible Arrived investors purchasing their first home may receive 1% cash back on the purchase price when they use our partner broker, and may have liquidity fees waived when they sell their Arrived shares to put toward the purchase. Eligibility requirements and program terms apply, and the program is subject to availability. Sales of Arrived shares are not guaranteed.
Commitments to Our Residents
Arrived strives to give residents the choice to lease quality homes in attractive neighborhoods in their community. Arrived works hard to ensure an equal and fair housing environment for all residents of the Arrived community, and we expect that all of our real estate partners do the same.
Fair Housing Policy
Arrived is committed to equal and fair housing for all residents and to providing equal opportunity in housing. It is the policy of Arrived and our partners to support & comply with all federal, state, and local fair housing laws. In every aspect of the housing process, Arrived and its partners will not discriminate based on race, color, religion, sex, disability, familial status, national origin, sexual orientation, gender identity or expression, age, ancestry, political affiliation, or marital status. Arrived and its partners will not discriminate on any other basis deemed unlawful by state or local law. Arrived and its partners will provide reasonable accommodations upon request to its residents and occupants with disabilities. Additionally, Arrived and its partners will not retaliate against anyone who attempts to enforce or assist someone in enforcing their fair housing rights.
Commitment: Arrived and all Arrived property management partners commit to a Fair Housing policy in a partnership addendum.
Quality Homes
We aim for every Arrived property to meet a minimum quality standard at acquisition and to be well maintained over time, so residents have a comfortable, well-cared-for place to live.
Commitment: Arrived commits to providing tenants with a safe, clean living space that is well maintained and properly cared for.
Commitments to Our Communities
The vitality of our property investments is directly linked to the vitality of the communities in which they operate. We invest in improving and maintaining our properties to high standards with timely maintenance. We work with local partners for property services and view ourselves as long-term investors in every market we enter. We believe these investments benefit our communities by creating jobs, enhancing neighborhood appearance and livability, and improving the overall quality of life for our residents and their neighbors.
Being a Good Neighbor
We recognize that we play an essential role in our community and strive to have Arrived properties and residents be positive actors. We ensure that our properties are well-maintained and do their part in helping the communities thrive. We aim to help our communities flourish over the short and long term through respect, empathy, and open communication.
Commitment: Arrived commits to be responsible community members and help educate our partners, residents & other stakeholders to do the same.
Responsible Housing Investing
The U.S. has faced a long-running housing shortage, with new home construction failing to keep pace with household formation for years. We believe responsible real estate investing should help grow the housing supply rather than simply compete for existing homes. That's why many of the properties we offer on the Arrived platform are newly built homes, and why we work with builders to fund new housing stock.
Commitment: Arrived commits to prioritizing newly built homes when sourcing properties for our platform, and to working with builders and developers to help add new housing to the communities where we invest.
Commitments to Our Team
We are a diverse team of talented individuals who are driven to improve access for our clients and increase the well-being of our stakeholders. We take the initiative to make our company better every day and go out of our way to solve hard problems. In the process, we strive to promote a workplace where everyone is treated fairly and where we act with honesty, integrity, and respect. We invest in inclusivity and believe that our differences can help drive product innovation, stronger performance, and an environment where everyone has a voice.
Invest in Inclusivity
We strive to have a workplace where differences are celebrated, where everybody is treated with the same respect and feels safe and accepted. We believe everybody should have equitable professional opportunities, regardless of their background, geography, educational journey, or personal beliefs.
Commitment: We commit to fostering an inclusive workplace where every team member is treated with respect, has equitable access to opportunities, and has a voice in how we work.
Professional Development
We believe in the power of having a growth mindset when it comes to professional development. We work hard to provide the resources and time our team needs to grow and develop.
Commitment: Arrived commits to investing in our team's growth by supporting professional development, continuing education, and opportunities to build new skills.
